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FAQ
Do you have any other unresolved concerns or questions? Don't hesitate to browse our FAQ-page using the button below or contact us at support@claramontreal.com
Where do you ship to?
We offer free worldwide shipping on all orders — no matter where you are. Customs and duties are included, so there are no surprises at checkout or delivery.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I return or exchange an item?
Yes! We offer 30-day hassle-free returns. If you’re not 100% happy with your order, you can return it within 30 days of delivery. Items must be unworn and in original condition.
To start a return, simply contact us at support@claramontreal.com
Is my payment secure?
Absolutely. Our store uses advanced SSL encryption and secure payment gateways to protect your information. Your privacy and security are our top priority.